Author Archives: Audrey Merckling

Deepfakes & AI Voice Scams: The Next Wave of Social Engineering

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Imagine this…

You get a voicemail from your managing partner instructing you to wire funds immediately to close a deal.
The voice is unmistakably theirs — the same tone, cadence, even the familiar urgency.
You make the transfer… only to discover later that your partner never made the call.

Scary, right?
It’s not science fiction anymore. It’s happening right now — and law firms are among the prime targets.

How AI Is Supercharging Scams

Artificial intelligence is transforming how we work, communicate, and market — but it’s also arming cybercriminals with disturbingly powerful tools.

With just a few seconds of recorded speech — perhaps from a webinar, a YouTube clip, or even a voicemail — scammers can now use deepfake and AI voice cloning technology to recreate someone’s voice almost perfectly.

They use these fake voices to:

  • Call your office pretending to be a partner or client
  • Leave urgent voicemails requesting fund transfers
  • Send recorded messages convincing enough to trick even cautious employees

It’s the next generation of social engineering — and it’s frighteningly effective.

Why Law Firms Are Prime Targets

Law firms make ideal victims for AI-driven scams for several reasons:

  • Large Transactions: From settlements to real estate closings, firms often handle significant sums of money.
  • Public Communication: Many attorneys appear in hearings, interviews, webinars, or firm videos — providing plenty of voice samples to clone.
  • High Trust Environments: Attorneys, clients, and staff rely on established relationships and quick communication. When a familiar voice calls, few people question it.

That combination of accessibility, authority, and trust makes the legal sector especially vulnerable to deepfake and voice-cloning scams.

A Real-World Near Miss

Just a few months ago, a law firm nearly wired hundreds of thousands of dollars after receiving a voicemail that appeared to be from its managing partner. The message was urgent, specific, and completely believable.

Thankfully, a sharp-eyed paralegal hesitated and verified the request through another channel — preventing a catastrophic loss. But many firms aren’t so lucky. The scams are evolving faster than most people realize.

How to Protect Your Firm

The best defense against deepfake and AI voice scams isn’t fear — it’s preparedness.
Here’s how to safeguard your team and clients:

1. Verify Unusual Requests

Never rely on a single voicemail, text, or email — even if it sounds or looks legitimate.
Always confirm any urgent or high-value request in person or by calling a known, verified number.

2. Establish a Firm Policy

Create and enforce a rule such as:

“No wires or major actions without verbal confirmation from two trusted people.”

That simple step can stop most scams before they start.

3. Educate Your Team

Train everyone — attorneys, paralegals, and administrative staff — to recognize that voices and even videos can be faked.
Awareness is the most powerful security tool you have.

4. Limit Public Voice Samples

Be thoughtful about how much of your voice appears online.
When possible, restrict recordings or use watermarking technology to protect sensitive communications.

Deepfakes and AI voice scams represent the next wave of social engineering — but they’re not unbeatable.
By slowing down, verifying information, and building a culture of cybersecurity awareness, your firm can stay one step ahead.

Bonus Resource

For more real-world examples of digital deception and practical tips to protect your business, check out Game Over? Not Today! by Don Ivol — a must-read for any attorney serious about cybersecurity.

Stay Vigilant, Stay Informed

Deepfakes may mimic a voice, but they can’t replace human judgment.
Trust your instincts, double-check requests, and keep your firm — and your clients — safe from the next wave of AI-powered fraud.

The $8.5 Million Mistake: How Real Estate Wire Fraud Can Destroy a Closing Overnight

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Your client wires $8.5 million to close on their dream property… but the money never reaches the seller.

Instead, it lands in a criminal’s account — and disappears forever.

This isn’t a thriller or a cautionary tale told at legal seminars.
It’s happening to law firms, title companies, and real estate professionals across the country right now.
And if you’re not taking precautions, it could happen to you.

How Real Estate Wire Fraud Works

Wire fraud schemes are disturbingly simple — and brutally effective.

Hackers infiltrate a lawyer’s or real estate agent’s email account, often by exploiting weak passwords or phishing links.
Once inside, they quietly monitor communication for weeks or even months, studying how you and your clients talk about the transaction.

Then, just days before closing, they strike.

They send your client a fake email — nearly identical to yours — with “updated wiring instructions.” The logo matches. The tone matches. Even the signature block looks right.

Except for one tiny detail:
The email address is off by a single letter.

Example:
Real: lawyer@firm.com
Fake: lawyer@firrn.com

Your client, eager to finalize the deal, follows the instructions and wires the funds — straight into the hacker’s account.
By the time anyone notices, it’s too late.

Why Attorneys Are Prime Targets

Real estate closings are a gold mine for cybercriminals:

  • They involve large sums of money
  • They happen under tight deadlines
  • They require constant communication among buyers, sellers, lenders, agents, and attorneys

When stress is high and time is short, mistakes happen — and hackers count on it.
And when millions vanish, the first question everyone asks is:

“Who’s responsible?”

All too often, the finger points at the attorney.

A 3-Step Plan to Stop Wire Fraud Cold

The good news?
You can prevent most wire fraud attempts with three simple steps.

1. Verify Wiring Instructions by Phone

Before any funds are transferred, have your client call a known, trusted phone number to confirm the wiring details.
Not the number in the email — the one you gave them at the start of the engagement.
Even a 30-second phone call can save millions.

2. Educate Your Clients Early

Make it part of your onboarding process to warn clients about wire fraud.
Tell them exactly what to expect — and what not to.
Use this simple script:

“We will never send you wiring instructions by email without verbal confirmation.”

Setting expectations early can eliminate panic and prevent confusion when scammers strike.

3. Use Secure Communication Tools

Whenever possible, send wiring instructions and sensitive details through encrypted portals instead of email.
Think of it as locking the message in a safe instead of dropping it in an open mailbox.

Final Thoughts

Wire fraud isn’t just a technology problem — it’s a people problem.


Hackers rely on trust, urgency, and human error to make their schemes work.
But by slowing down, verifying, and securing your communication, you can protect your clients, your firm, and your reputation.

Bonus Tip: Want to Learn More?

For more real-world stories about cyber risks facing attorneys, check out Don Ivol’s book Game Over? Not Today!
It’s packed with lessons and strategies to help professionals stay one step ahead of cyber threats.

The Hidden Dangers of Public Wi-Fi for Attorneys

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Would you hand your briefcase full of confidential client files to a total stranger at Starbucks?
Probably not.

But every time you hop on public Wi-Fi without protection, that’s basically what you’re doing — without even realizing it.

The Illusion of “Free” Wi-Fi

Public Wi-Fi networks at airports, hotels, and coffee shops seem harmless — even convenient. But here’s the truth: these networks are wide-open doors for cybercriminals.

Hackers can launch what’s known as a “man-in-the-middle” attack, which means they slip between you and the internet, secretly watching everything you send — emails, client documents, and even your login credentials.

It’s like passing your case files through a stranger who reads every page before forwarding it along.

Why Attorneys Are Prime Targets

As an attorney, you handle some of the most sensitive information imaginable — from real-estate transactions and business deals to medical records and trust accounts. A single intercepted email could lead to:

  • A breach of client confidentiality
  • Wire fraud involving client trust accounts
  • Or even a malpractice claim

And let’s face it — your reputation is everything. One careless connection on public Wi-Fi could cost you clients, your credibility, and potentially thousands in damages.

How to Protect Yourself (and Your Clients)

The good news? Protecting yourself doesn’t have to be complicated. Here are three quick ways to stay secure when working remotely:

1. Use a VPN (Virtual Private Network)

A VPN encrypts your connection, locking your data in a secure “briefcase” before it travels online. Even if someone intercepts it, they can’t read it.

2. Use Your Phone’s Hotspot

When possible, connect through your mobile data instead of public Wi-Fi. Your phone’s network is far more secure than that “free coffee shop Wi-Fi.”

3. Double-Check the Network Name

Hackers often set up fake Wi-Fi networks with names like “Free Hotel Wi-Fi” or “Airport Guest.” Always verify the exact network name before connecting — or ask an employee to confirm it.

These small steps make it dramatically harder for cybercriminals to snoop on your information.

Cybersecurity Is Client Protection

Cybersecurity isn’t just about safeguarding your computer — it’s about protecting your clients, your firm, and your reputation.

So the next time you’re working outside the office, take a moment before you connect. A little caution now can save you a massive headache later.

Optional Add-On (for Don’s Book Mention)

For even more cybersecurity tips tailored to law firms, check out Don Ivol’s book, Game Over? Not Today! — your guide to understanding the cyber risks every attorney needs to know.

Real-Life Cyber Claim Examples With Don Ivol

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Lawyers often ask for proof that cyber events and data mistakes really hit small firms—and what those losses look like in dollars. Below are two real-world claim scenarios to help you see how quickly costs add up and which safeguards (and coverages) matter most.

#1: Shared Office, Shared IT… Total Data Loss

The setup:


A three-lawyer firm subleased space from a larger firm and piggy-backed on the larger firm’s IT. To “separate” data, the small firm was given its own file server (originally used for email).

What went wrong:


The larger firm’s IT admin backed up email, formatted the shared server, and reinstalled software—but forgot to back up the small firm’s files. Result: complete data loss and an operational shutdown while the firm tried to rebuild.

Documented impact:

  • Data restoration expenses: $23,000
  • Lost billable hours: roughly $98,900 (about “$99k” in the narrative)

Why this matters:


Not every disaster is a hacker. Plain old human error and poor segregation of systems can be just as destructive.

How to prevent this (practical steps):

  • Own your backups (don’t rely solely on a landlord’s/host firm’s IT). Use a 3-2-1 backup strategy and test restores.
  • Put clear, written data-segregation and change-management terms in your office/IT agreement.
  • Keep off-network backups (immutable/cloud snapshots) and run recovery drills twice a year.
  • Maintain a simple RPO/RTO target (how much data you can afford to lose/how fast you must be back).

Where insurance can help (policy-dependent):
 Cyber policies with data restoration and business interruption coverage can respond to accidental data loss; some tech E&O or malpractice policies may also come into play depending on facts. Terms vary—review your policy.

#2: Cloud Downgrade → Confidential Case Exposed

The setup:


A firm used a cloud storage provider with two tiers: free and premium. The premium tier kept data private; the free tier made content searchable/downloadable by others.

What went wrong:


The firm missed the renewal. The account reverted to the free tier, quietly exposing the firm’s files online for months. During that window, third parties downloaded details of a sensitive whistleblower matter.

Documented impact (one case):

  • Notification costs: $27,000
  • Defense expenses: $35,000
  • Damages: $2,150,000
  • Fines & penalties: $120,000
  • (Additional client lawsuits were pending and not included in these totals.)

Why this matters:


Most breaches aren’t Hollywood hacks—they’re misconfigurations, missed renewals, or lax vendor settings.

How to prevent this (practical steps):

  • Use auto-renew with multiple payment methods and billing alerts for critical SaaS tools.
  • Enforce least-privilege access, MFA, and default private sharing settings; require approvals for any public link.
  • Turn on configuration monitoring and data-loss prevention (DLP) alerts for exposure of sensitive matter names/IDs.
  • Keep a data map: what you store, where it lives, who can access it, and how long you keep it.

Where insurance can help (policy-dependent):


Cyber policies commonly address privacy liability, regulatory investigations (where insurable), breach response (forensics, notifications, PR), and defense. Coverage for fines/penalties depends on jurisdiction and policy language. Some professional liability (LPL) policies may also respond to alleged ethical violations—review both with your broker.

What These Stories Prove

  • It’s not just “hackers.” Human error and billing lapses can trigger seven-figure exposure.
  • Shared or “free” is risky. If you don’t control the system, you don’t control the risk.
  • Time is money. Even “small” incidents bleed billable hours and momentum.

Insurance is a backstop, not a substitute for sound IT practices.

10-Point Cyber Hygiene Checklist for Small & Mid-Size Firms

  1. 3-2-1 backups with quarterly restore tests
  2. Vendor billing safeguards (auto-pay + backup card + calendar reminders)
  3. MFA everywhere (email, practice management, cloud storage, VPN)
  4. Least-privilege access and quarterly access reviews
  5. Encrypted, private-by-default cloud repositories; ban public links
  6. Patch/update cadence for OS, apps, and network devices
  7. Incident Response Plan with breach-coach contact and a tabletop twice a year
  8. Data map & retention policy (limit what you store; purge on schedule)
  9. Security awareness training (phishing, sharing, and file-handling)
  10. Annual policy review (cyber + LPL) to close obvious gaps

These aren’t edge cases—they’re everyday risks for modern law practices. A few process tweaks plus the right blend of cyber and malpractice coverage can be the difference between an expensive lesson and a swiftly managed incident.